Enterprise Customer Success Manager

Enterprise Customer Success Manager

Project Management SaaS

Remote / Hybrid — UK/Europe

Basic £neg + Bonus + Commission

The company are a fast growing, well funded SaaS company helping large enterprises manage complex projects, align teams and deliver results at scale. Their platform is used by some of the world’s leading organisations and they are growing fast. As they scale, they are looking for an exceptional Enterprise CSM to own the post-sale journey for a portfolio of their most strategic accounts.

The Role

This is a high-touch, consultative position, not a support function. You’ll be the trusted advisor to C-suite stakeholders, guiding enterprise customers through onboarding, adoption, renewal and expansion and ensuring they get genuine, measurable value from the platform. You’ll work alongside Strategic Account Managers, implementation specialists and product teams as part of a collaborative account team, but you’ll ow...