Job Description
Step into the role of Manager Dispatch at EPCOR, based in Edmonton, AB. Oversee 24/7 operations, ensuring effective handling of emergency water and sewer issues while maximizing customer service satisfaction.
This full-time, permanent position emphasizes accountability for dispatch performance. You will integrate cross-functional efforts to improve operational efficiencies and ensure adherence to safety protocols. Your role will be central to leading a team that responds to emergency calls with empathy and efficiency, making customer trust a priority.
Key Responsibilities:
• Lead annual operational planning and resource allocation
• Manage 24/7 dispatch for water-related emergencies
• Ensure compliance with safety legislation and standards
• Maintain high service standards through performance metrics
• Foster a culture focused on safety and continuous improvement
Requirements:
• Educational credentials in Busine...
This full-time, permanent position emphasizes accountability for dispatch performance. You will integrate cross-functional efforts to improve operational efficiencies and ensure adherence to safety protocols. Your role will be central to leading a team that responds to emergency calls with empathy and efficiency, making customer trust a priority.
Key Responsibilities:
• Lead annual operational planning and resource allocation
• Manage 24/7 dispatch for water-related emergencies
• Ensure compliance with safety legislation and standards
• Maintain high service standards through performance metrics
• Foster a culture focused on safety and continuous improvement
Requirements:
• Educational credentials in Busine...
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