EPIC EHR Helpdesk Shift Lead

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Software Technology Inc. provided pay range

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Base pay range

$45.00/hr - $50.00/hr

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EPIC EHR Helpdesk Shift Lead

REMOTE

1 year Contract

2nd Shift (3PM EST – 11:30 PM EST)

Position Summary

The EHR Helpdesk Shift Lead serves as the senior technical lead and subject matter expert for Epic-related support activities within the centralized IT Helpdesk. This role provides expert-level troubleshooting, guides lower-tier analysts, and ensures effective support coverage during their assigned shift.

The Shift Lea...