Equipment Service Technician

Responsibilities

As an Equipment Service Technician (EST), you will diagnose, repair, and maintain dental equipment while delivering responsive, professional customer service within your assigned territory. You will manage service requests, provide repair updates, offer guidance on equipment care and upgrades, and coordinate vendor repairs when required. You will also support territory growth by prospecting new customers and promoting preventative maintenance agreements and related service solutions. In addition, you will complete work orders, billing, collaborate with internal teams, and maintain flexibility to meet customer needs, including occasional evening or weekend work.

• This position reports to the Halifax Branch and requires travel across the Truro and New Glasgow areas, supporting clients in Colchester and Pictou counties.

Qualifications

You are a hands-on, customer-focused technician with a strong interest in mechanics an...