Experienced Customer Support Officer

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —

We are seeking a detail-oriented and proactive Experienced Customer Service Representative to join our team based in Bayan Lepas, Penang.

Key Responsibilities

• Build and maintain professional relationships with customers and internal stakeholders.
• Support account management activities , including order processing and transaction coordination.
• Perform high-volume data entry with accuracy and consistency.
• Verify and validate data , resolving discrepancies proactively.
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