Experienced Customer Support Officer

About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — We are seeking a detail-oriented and proactive Experienced Customer Service Representative to join our team based in Bayan Lepas, Penang. Key Responsibilities: Build and maintain professional relationships with customers and internal stakeholders. Support account management activities, including order processing and transaction coordination. Perform high-volume data entry with accuracy and consistency. Verify and validate data, resolving discrepancies proactively. Provide product and technical support for transactions and service requests. Coordinate...