Job Description
Take on the pivotal role of Service Advisor, facilitating communication between customers and technicians while managing service records and repair schedules.
We are looking for a Service Advisor with a strong foundation in customer service and technical knowledge. Your responsibilities will include consulting on warranties, maintaining detailed records, and assisting with customer inquiries regarding vehicle repairs. Additionally, you will help manage service orders and ensure all documentation meets industry standards.
Key Responsibilities:
• Gather and maintain customer and vehicle records
• Consult on outstanding recalls and repairs
• Open and manage repair orders with detailed descriptions
• Follow up on service completion and customer satisfaction
• Assist in warranty claim processing and documentation
Requirements:
• Prior experience as a Service Advisor
• Grade 12 or GED qualification
• Extensive knowledge of heavy-duty truck repairs
• Strong...
We are looking for a Service Advisor with a strong foundation in customer service and technical knowledge. Your responsibilities will include consulting on warranties, maintaining detailed records, and assisting with customer inquiries regarding vehicle repairs. Additionally, you will help manage service orders and ensure all documentation meets industry standards.
Key Responsibilities:
• Gather and maintain customer and vehicle records
• Consult on outstanding recalls and repairs
• Open and manage repair orders with detailed descriptions
• Follow up on service completion and customer satisfaction
• Assist in warranty claim processing and documentation
Requirements:
• Prior experience as a Service Advisor
• Grade 12 or GED qualification
• Extensive knowledge of heavy-duty truck repairs
• Strong...
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