Job Description
Become a Field-Based Technical Service Representative with Besser Company, enhancing customer experience through hands-on technical support and training. Drive efficiency and exceed expectations with your expertise.
This position provides vital support in customer installations and ongoing maintenance of Besser products. You will engage directly with customers, offering training and technical solutions to ensure optimal equipment performance. Your initiative will be key in promoting services and enhancing customer relationships.
Key Responsibilities:
• Deliver hands-on training during equipment installations
• Report technical issues and complete service documentation
• Recommend service and parts to clients
• Prepare comprehensive proposals for needed parts
• Assist with customer communications and service bulletins
Requirements:
• Associate degree or equivalent experience
• Minimum of two years relevant field experience
• Strong knowledge of concrete ...
This position provides vital support in customer installations and ongoing maintenance of Besser products. You will engage directly with customers, offering training and technical solutions to ensure optimal equipment performance. Your initiative will be key in promoting services and enhancing customer relationships.
Key Responsibilities:
• Deliver hands-on training during equipment installations
• Report technical issues and complete service documentation
• Recommend service and parts to clients
• Prepare comprehensive proposals for needed parts
• Assist with customer communications and service bulletins
Requirements:
• Associate degree or equivalent experience
• Minimum of two years relevant field experience
• Strong knowledge of concrete ...
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