Job Description

JOB DESCRIPTION

Job Title

Field Service Engineer

Job Description

Job Title: Field Service Engineer - MRI

Job location: Gurgaon

Job Summary:

The Prime role of a Field Service Engineer is to achieve Customer delight by providing Timely and Quality service and in turn generate revenue for the organization.

The Responsibilities of a Field Service Engineer are categorized into the following functions:

Job Responsibilities:

  • • Delivers technical support and maintenance services to customers, performing troubleshooting, repair, and installation of products and services with moderate independence, while adhering to regulatory guidelines and company standards.

  • • Documents service activities in detail, including diagnostics, resolutions, test procedures, and case status, ensuring accuracy and completeness to maintain transparency and traceability.

  • • Works un...

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