Job Description
Organization & Role
LitePoint is seeking a highly motivated individual to join our Service team as a Field Service Engineer. This is a hands-on hardware test and support role focused on activities in Service Engineering lab. It involves active participation across cross functional teams, both technical and non-technical.
Responsibilities
+ Coordinate with customer for RMA service/logistics/status feedback /shipment arrangement.
+ Carry out routine service jobs including repairing/calibration/upgrade and preventive maintenance.
+ Ensure service data integrity in database, Service Case/RMA/shipment/contract date on system accurately.
+ Work closely with other internal field services/applications, support local/regional customers.
+ Troubleshoot test stations, test fixtures and test applications in Service lab environment.
+ Calibration and maintenance of test stations and capital-intensive test equipment(s).
LitePoint is seeking a highly motivated individual to join our Service team as a Field Service Engineer. This is a hands-on hardware test and support role focused on activities in Service Engineering lab. It involves active participation across cross functional teams, both technical and non-technical.
Responsibilities
+ Coordinate with customer for RMA service/logistics/status feedback /shipment arrangement.
+ Carry out routine service jobs including repairing/calibration/upgrade and preventive maintenance.
+ Ensure service data integrity in database, Service Case/RMA/shipment/contract date on system accurately.
+ Work closely with other internal field services/applications, support local/regional customers.
+ Troubleshoot test stations, test fixtures and test applications in Service lab environment.
+ Calibration and maintenance of test stations and capital-intensive test equipment(s).
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