Job Description

Customer Service Representative – Financial

Metro Manila | Onsite

Caldwell Communication



About Caldwell Communication

Caldwell Communication is actively hiring Customer Service Representatives in Metro Manila. We offer a competitive salary, performance-based incentives, paid training from Day 1, career growth opportunities, and a supportive people-first work environment. Our offices are conveniently located and easily accessible, providing the stability and professional environment you need to grow your career in the BPO industry.



Job Description

We are hiring Financial Customer Service Representatives to assist clients with account inquiries, billing, and transactions while providing accurate, professional support.



Responsibilities:

Respond to financial inquiries via phone, chat, or email

Assist with payments, account updates, and billing questions

Document all interactions in the system
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