Fintech B2B Operations Manager

Job Overview

At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we have tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money. Whether supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we are here to move our global customers forward.

About the Role

As an Operations Manager, you will provide outstanding support to our Remitly Business operations in Manila and Managua. Your role is to transform the traditional global remittance industry by developing, managing, and leading world‑class operations teams that support customer service and operations for Remitly Business customers worldwide. You will manage, execute, and continuously improve operations to meet SLAs, quality, and productivity targets; make key hiring decisions, implement succ...