First-Call Resolution Agent (Ticketing)

Caldwell Communications in Metro Manila, Navotas is seeking candidates for customer service roles that involve engaging with clients via phone and written mediums. Responsibilities include resolving issues promptly and matching customer needs with product solutions.

The company offers a supportive work environment, competitive salary, and various benefits including 13th month pay, performance incentives, and health insurance from day one. There are also opportunities for rapid career advancement and work-life balance programs available.