Job Description
About Us
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
About the Role
The First Nations Support Line at ANZ provides specialised, culturally aware banking services to Aboriginal and Torres Strait Islander customers, particularly those in remote communities who face barriers such as limited access to branches, ATMs, internet, and identification.
The Team Manager, who will be culturally trained, leads a team of consultants supporting First Nations and vulnerable customers. The role also includes engaging with key internal and external stakeholders and acting as a point of contact for community members and colleagues seeking guidance on how best to support customers.
Role Type: Permanent
Role Location: ANZ Head Office (Melbourne, Sydney, Perth, Adela...
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