Job Description

Genesys is looking for a Forward Deployed Engineer in Mexico City to connect customer ambitions with AI solutions. You will collaborate with teams across Latin America to design and implement Genesys AI solutions that enhance customer experience. Required qualifications include a bachelor's degree in a relevant field and at least 5 years of experience in CX or AI platforms. The position involves mentoring teams, ensuring compliance with privacy regulations, and integrating with various systems.
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