Job Description
**Additional Information**
**Job Number** 26064403
**Job Category** Rooms & Guest Services Operations
**Location** The Ritz-Carlton Nikko, 2482 Chugushi, Nikko, Tochigi, Japan, 321-1661
VIEW ON MAP (https://www.google.com/maps?q=The%20Ritz-Carlton%20Nikko%2C%202482%20Chugushi%2C%20Nikko%2C%20Tochigi%2C%20Japan%2C%20321-1661)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply gu...
**Job Number** 26064403
**Job Category** Rooms & Guest Services Operations
**Location** The Ritz-Carlton Nikko, 2482 Chugushi, Nikko, Tochigi, Japan, 321-1661
VIEW ON MAP (https://www.google.com/maps?q=The%20Ritz-Carlton%20Nikko%2C%202482%20Chugushi%2C%20Nikko%2C%20Tochigi%2C%20Japan%2C%20321-1661)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply gu...
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