Front desk associate

JOB DESCRIPTION – Front Desk Associate

Role Overview

The Front Desk Associate is responsible for managing overall guest experience and

supporting smooth floor operations within the store. The role focuses on hospitality

standards, guest coordination, ambience management, and ensuring seamless communication

between departments to deliver a premium customer experience.

Key Responsibilities

• Welcome guests professionally and ensure a smooth experience from entry to exit.

• Coordinate guest flow, waiting areas, and floor movement to maintain operational

efficiency.

• Guide guests to relevant sections, counters, or team members based on their

requirements.

• Maintain store ambience standards including cleanliness, music, aroma, temperature,

and presentation.

• Coordinate effectively with Sales, Admin, Housekeeping, and Security teams for

smooth day-to-da...