Front Desk Receptionist

JOB SUMMARY:

The Receptionist is responsible for managing front desk operations, handling client and visitor interactions, and providing administrative and facilities support while ensuring strict adherence to confidentiality, data privacy, and internal control standards.

DUTIES AND RESPONSIBILITIES:

1. Serves as the first point of contact of the company, ensuring a professional, secure, and client-focused reception experience.

2. Manages incoming calls, emails, and inquiries, ensuring accurate routing and timely responses.

3. Welcomes and assists clients, applicants, and visitors in accordance with firm protocols and security procedures.

4. Issues and manages visitor passes for visitors and vendors, especially those accessing other floors, in line with security protocols.

5. Handles incoming and outgoing mail, ensuring proper logging, distribution, and confidentiality of sensitive documents.