Front Office & Spa Manager

WE'RE HIRING | FRONT OFFICE & SPA MANAGER

Zululand, KwaZulu-Natal Live-Out Position A luxury lifestyle hospitality property in the heart of Zululand is seeking an experienced, service-driven Front Office & Spa Manager to join our team. This exciting leadership role combines front office operations and spa management, requiring a dynamic professional passionate about delivering exceptional guest experiences and maintaining operational excellence. Key Responsibilities: Oversee reception, reservations, guest arrivals and departures Ensure exceptional guest service standards throughout the property Manage room allocations, guest enquiries, and complaint resolution Lead and develop the Front Office team Oversee daily spa operations, bookings, therapist scheduling, and treatment delivery Maintain luxury standards across all spa facilities Drive spa revenue through promotions, packages, and upselling initiatives Manage departmental reporting, budgets, and operational...