Job Description
Job Description:
Genesys Cloud CX Architect
Position Summary
The Genesys Cloud CX Architect is responsible for designing, developing, configuring, and maintaining customer experience (CX) and contact center solutions using the Genesys Cloud CX platform. This role involves building Architect flows, integrating systems, configuring routing strategies, and ensuring optimal platform performance to support business objectives.
Key Responsibilities
Solution Design & Development
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