Genesys Cloud & Salesforce Integration Consultant (CX Cloud Migration)

Role Overview:

We are seeking an experienced Genesys Cloud & Salesforce Integration Consultant to support a strategic migration initiative for a long-standing customer. This role will focus on transitioning from the legacy Open CTI integration model to CX Cloud (Genesys + Salesforce) , ensuring a seamless and scalable contact center transformation.

The ideal candidate will have strong hands-on experience in Genesys Cloud , Salesforce Service Cloud , and prior exposure to CX Cloud implementations or migrations within enterprise contact center environments.

About Teqfocus:

Teqfocus is a Data and AI company that helps enterprises build and scale the Agentic Enterprise — connecting the data foundation, the intelligence layer, and the applications teams run their businesses on into a single, coherent architecture.

As a Salesforce Summit Partner, we work in Heal...