Guest Relations Executive

Job Overview: We are looking for a smart, customer-focused, and energetic Guest Relationship Executive (GRE) to join our team. The ideal candidate will be responsible for ensuring a positive guest experience by handling guest interactions, addressing queries, managing feedback, and maintaining high standards of hospitality and customer service. The candidate should possess excellent communication skills, a presentable personality, and the ability to build strong guest relationships. Key Responsibilities: Welcome and assist guests in a professional and courteous manner Ensure smooth guest handling and maintain a positive customer experience Handle guest inquiries, complaints, and feedback effectively Coordinate with internal departments to ensure timely guest service Maintain guest records and follow-up communications Assist in reservation handling and guest coordination when required Promote hospitality standards and enhance guest satisfaction Maintain proper grooming, etiquette, and p...