Head Of Digital Operations

HEAD OF DIGITAL OPERATIONS

Position Summary:

The Head of Digital Operations is a strategic leadership role responsible for enhancing USG’s Customer Experience operations through effective program management. This position works closely with executive leadership to translate business strategies into actionable programs, oversee resource planning, and drive continuous improvement across cross-functional teams. The Head of Digital Operations also monitors progress, identifies and resolves operational challenges, manages program budgets, and ensures clear communication of objectives and results.

Key Accountabilities & Responsibilities

The Head of Digital Operations will leverage strong diplomatic, leadership, and problem-solving skills, along with outstanding program management and digital experien...