Help Desk IT Administrator

We are seeking a reliable IT Support Administrator to manage day-to-day IT operations and end-user support within a thriving organization. This role is focused on maintaining system functionality, resolving technical issues, and supporting internal users across a range of devices and platforms.

Why This Role

This position is ideal for someone who enjoys hands-on technical support and takes pride in delivering strong internal customer service. You will play a key role in keeping daily operations running smoothly, with exposure to a variety of technologies and systems.

• Key Responsibilities
• Manage and resolve IT support tickets (Tier 1–2).
• Provide internal end-user support across hardware, software, and mobile devices.
• Deploy, configure, and maintain laptops, desktops, and Android devices (MDM tools such as AirWatch/Workspace ONE).
• Troubleshoot Microsoft 365 issues (Outlook, Teams, Share...