Help Desk Support Level 2

Clark Freeport, Philippines Full Time Technical Operations

About the Company

Cyzerg is a technology company specialized in the research, development, implementation and management of technology solutions for the warehousing industry. With over 148+ active customers across North, Central and South America, Cyzerg has developed industry expertise and capabilities to increase business efficiency and competitiveness across its customer base.

About the Job

As a Help Desk Support, you will be responsible for helping our customers with their technical problems in an effective and professional manner. Common support requests include but are not limited to email, software, computer performance, printers, and network connectivity issues.

The ideal candidate must be customer‑centric with a positive attitude and outstanding communication skills. He/she must be able to communicate effectively to understand the problem and explain its s...