Helpdesk Coordinator

What we can offer you:

• Attractive starting salary
• Hybrid working with a minimum of three days per week on site
• Minimum 25 holidays per annum increasing with length of service (plus bank holidays)
• MedicashProactive Health Cash Plan(following successful probation)
• Paid hour for lunch
• Enhanced Family Friendly Policies
• Social & Charity events
• Pension Salary Exchange Scheme
• Death in Service Cover 3 x Annual Salary

Who are we looking for?

As Helpdesk Coordinator you will work as part of a team with responsibility for delivery of best‑in‑class retail experiences. You will contribute to the service lifecycle to deliver excellent levels of service, provide a seamless customer experience, achieve commercial success and make a positive impact on the environment.

What you’ll do:

• Receive and triage all inbound calls and emails to ensure tickets are ...