Job Description

Job Title: Customer Support - Inbound // Day Shift - Kolkata

Location:Kolkata (Work From Office)
Experience:6 months - 2 Years
Employment Type:Full-Time
Mode of Interview:F2F

Summary:

We are seeking a customer-focused and detail-oriented Inbound Customer Support Executive to handle incoming calls from customers. The role involves addressing customer queries, resolving issues efficiently, and ensuring a high level of customer satisfaction through professional communication and timely support.

Responsibilities:
  • Make outbound calls (100-150 Per day) to candidates in a professional and efficient manner.
  • Share accurate, clear, and complete information using the appropriate tools and resources.
  • Understand candidate queries, provide timely resolutions, or escalate issues to the concerned team when required.
  • Maintain and update detailed ...

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