Job Description
- Supervise and coordinate the daily activities of housekeeping staff, including room attendants, laundry staff, and public area cleaners.
- Assign tasks and inspect work to ensure that the standards of cleanliness are consistently met.
- Ensure that all areas of the hotel are cleaned and maintained to the highest standards.
- Train new employees in housekeeping procedures, use of equipment, and safe handling of cleaning chemicals.
- Conduct ongoing training sessions to improve the skills and efficiency of the housekeeping team.
- Monitor and evaluate staff performance, providing feedback and taking corrective actions as needed.
- Conduct regular inspections of guest rooms, corridors, public areas, and back-of-house areas to ensure they are clean and well-maintained.
- Address any issues or complaints from guests promptly and effectively.
- Implement and uphold quality assurance standards for housekeeping operations.
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