Job Description
Become a key player in Mohawk College's ERP transformation as a Hybrid Technical Writer. Develop critical SOPs that facilitate operational readiness and user engagement.
In this role, you will report to the Change Manager and be instrumental in creating user-friendly documentation that simplifies complex processes within the Banner Business Transformation Project. Collaborating with different operational teams ensures that your documentation aligns seamlessly with training efforts and organizational standards. This position is integral for maintaining quality documentation throughout the project lifecycle.
Key Responsibilities:
• Audit current documentation for gaps and clarity
• Develop user-friendly SOPs aligned with best practices
• Translate technical processes into actionable steps
• Ensure compliance with Mohawk College’s guidelines
• Support ongoing documentation refinement efforts
Requirements:
• At least 5 years of professional technical writing
•...
In this role, you will report to the Change Manager and be instrumental in creating user-friendly documentation that simplifies complex processes within the Banner Business Transformation Project. Collaborating with different operational teams ensures that your documentation aligns seamlessly with training efforts and organizational standards. This position is integral for maintaining quality documentation throughout the project lifecycle.
Key Responsibilities:
• Audit current documentation for gaps and clarity
• Develop user-friendly SOPs aligned with best practices
• Translate technical processes into actionable steps
• Ensure compliance with Mohawk College’s guidelines
• Support ongoing documentation refinement efforts
Requirements:
• At least 5 years of professional technical writing
•...
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