In-Bound Call Center Representative

Work Location:          Tysons Corner, VA

Schedule:                  Full Time; fully remote  

Relocation:                N/A

Note:  This position requires a Public Trust Clearance. 

Insight Technology Solutions currently supports a contract providing call center support for the Student Exchange and Visitor Program (SEVP) within the Department of Homeland Security. We are looking for candidates with previous experience in providing end-user phone support in a high call volume environment with a proven ability to deliver comprehensive customer service and updates regarding sensitive information.

Job Responsibilities:

• Ability to operate in a high-volume metrics driven call center environment 
• Ability to be flexible with work schedule to support the Call Center’s needs during operating hours 
• Ability to multit...