Job Description
Detailed Primary Description of project/Requirement Descriptio
- Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines
- Working with OEM vendors for replacing spares, hardware repairs & troubleshooting
- Inventory management
- Imaging of laptops & desktops
- Printer management
- Assistance in fixing issues for conference room and working with vendor for room setup
- Hardware/software troubleshooting and resolution
- Perform IMAC (install, move, add, change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers
- Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies
- Knowledge of Office 365 support
- Coverage/compliance software installation and troubleshooting
- Good knowledge of DHCP, DNS
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