Information Technology Support Technician (Islas Baleares)

Overview

pbJob Opportunity: Field Support Technician at AVASO Technology /pb Location: Asturias /pb Position Type: Independent contractor/ Self-Employment

As an IT Support Technician, you will be responsible for delivering on-site technical support for a diverse range of IT infrastructure components, including desktops, laptops, servers, storage systems, and network equipment such as Cisco routers and switches. The role involves advanced troubleshooting, preventive maintenance, and hardware replacement to ensure the smooth and efficient operation of the IT environment. You will also support rack-and-stack activities to deploy, configure, and optimise server and networking equipment as per customer or project requirements.

Key Duties / Responsibilities

• The technical support services dedicated technicians will also perform Remote Resolution services.
• To perform the Services using the ITSM System of record (the one in effect as of the da...