Job Description
Provide expert Tier II support as an Intermediate Deskside Analyst across Redwater and Fort Saskatchewan. You'll tackle business software and device issues in a dynamic enterprise setting.
We're seeking an Intermediate Deskside Analyst with over three years of hands-on experience in tiered support. This role involves installing, configuring, testing, and troubleshooting various devices and software, including Windows 11 and Microsoft Office 365. Effective collaboration in this position is critical as you'll support users and manage computing resources effectively.
Key Responsibilities:
• Deliver Tier I and II support for devices and peripherals
• Deploy and support Microsoft Office 365 and SAP software
• Troubleshoot and maintain desktops, laptops, and video conferencing systems
• Provide end user support via telephone and remote desktop
• Analyze and maintain existing network systems for optimal performance
Requirements:
• 3+ years of experience as Technical...
We're seeking an Intermediate Deskside Analyst with over three years of hands-on experience in tiered support. This role involves installing, configuring, testing, and troubleshooting various devices and software, including Windows 11 and Microsoft Office 365. Effective collaboration in this position is critical as you'll support users and manage computing resources effectively.
Key Responsibilities:
• Deliver Tier I and II support for devices and peripherals
• Deploy and support Microsoft Office 365 and SAP software
• Troubleshoot and maintain desktops, laptops, and video conferencing systems
• Provide end user support via telephone and remote desktop
• Analyze and maintain existing network systems for optimal performance
Requirements:
• 3+ years of experience as Technical...
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