Job Description

International Live Chat Customer Service


📍 Location: TP Bali Site (Lippo Mall Kuta)

📅 Onboarding Date: July 6, 2026


About the Role

Join an international customer experience team in Bali as a Live Chat Customer Service Specialist. You will provide high-quality support to customers through live chat and digital channels, ensuring fast, accurate, and friendly service.


Key Responsibilities

  • Handle customer inquiries primarily through live chat and email in a professional and timely manner
  • Assist customers with hotel services, reservations, and policies
  • Provide clear, accurate, and helpful information
  • Deliver excellent customer experience with a fast response time and solution-oriented approach
  • Maintain a positive and professional tone in all written...

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