Job Description

Client Care and Customer Service

  • Respond promptly and professionally to enquiries via phone calls, WhatsApp, email, and social media.
  • Provide accurate information regarding Bconnect services, programmes, and appointments.
  • Welcome and assist clients and families visiting the centre.
  • Maintain a warm, professional, and client-centred experience at all times.

Appointment and Schedule Management

  • Schedule, reschedule, and confirm therapy appointments.
  • Coordinate therapists...

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