Job Description
Role Overview
The IT Administrative Clerk plays a vital role in supporting the IT department by managing administrative processes, asset tracking, and monthly reporting in line with Whole-of-Government (WOG) standards. The role requires close collaboration with the IT team, vendors, and internal stakeholders to ensure smooth coordination of IT support activities and accurate documentation for operational and audit purposes. Key Responsibilities
Maintain and update IT asset inventory records (e.g. laptops, accessories, software licenses) in accordance with WOG asset management guidelines. Track issuance, transfer, and return of IT equipment for users, ensuring proper documentation and accountability. Raise, update, and monitor service requests in the ITSM portal for procurement, support, and access requirements. Coordinate with vendors for quotations, deliveries, and invoice processing. Maintain documentation of IT policies, user guides, and standard operating procedures. Log and ...
The IT Administrative Clerk plays a vital role in supporting the IT department by managing administrative processes, asset tracking, and monthly reporting in line with Whole-of-Government (WOG) standards. The role requires close collaboration with the IT team, vendors, and internal stakeholders to ensure smooth coordination of IT support activities and accurate documentation for operational and audit purposes. Key Responsibilities
Maintain and update IT asset inventory records (e.g. laptops, accessories, software licenses) in accordance with WOG asset management guidelines. Track issuance, transfer, and return of IT equipment for users, ensuring proper documentation and accountability. Raise, update, and monitor service requests in the ITSM portal for procurement, support, and access requirements. Coordinate with vendors for quotations, deliveries, and invoice processing. Maintain documentation of IT policies, user guides, and standard operating procedures. Log and ...
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