IT Change Management, Senior Analyst

Role Overview

The IT Change Management, Senior Analyst role will report to the Leader, Process & Operational Excellence. This role is responsible for the effective execution, governance, and continuous improvement of Interac’s enterprise Change Management practice. Guided by ITIL 4, Interac Change Management policies, and industry-recognized control frameworks, this role ensures that changes to production and pre‑production environments are assessed, authorized, prioritized, planned, implemented, and reviewed in a manner that balances speed, stability, risk, regulatory compliance, and business outcomes.

What You Will Do

Managing complex internal/vendor/partner changes with an emphasis on minimizing production, financial and reputational impact for the organization. Providing leadership, direction, and expertise for planning critical changes across multiple environments and platforms.

Why It Might Be a Fit

5+ years of experience in progress...