Job Description
MAIN PURPOSE OF ROLE
Performs entry-level professional business support/administrative work, gradually increasing in level of difficulty and responsibility as on-the-job/formal training is received.
MAIN RESPONSIBILITIES
- Assist in gathering and documenting business needs, user requirements, and process flows
- Support analysis of current vs future-state business processes
- Help maintain requirements documentation, meeting notes, and basic business cases
- Participate in workshops, stakeholder meetings, and system walkthroughs
- Support IT projects by tracking timelines, deliverables, and action items
- Assist with documentation related to IT policies, compliance, and quality standards.
- Follow established IT standards, methodologies, and change management processes
- Identify opportunities for process improvement and efficiency.
QUALIFICATIONS
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