IT Officer

Responsibilities

• Provide first-level support for hardware, software, and network-related issues, including troubleshooting and problem resolution.
• Support the ERP system, including user support, issue analysis, and basic report customization.
• Assist in minor system enhancements, scripting, and basic programming tasks when required.
• Maintain accurate and up-to-date records of hardware, software, and IT resources; handle IT asset and software audits.
• Collaborate with the HQ IT team to resolve specific IT issues and ensure alignment with group-wide IT policies and standards.
• Perform any other duties as assigned from time to time.

Requirements

• Diploma, Advanced Diploma, or Bachelor’s Degree in Computer Science, Information Technology, Business Computing, or equivalent.
• At least 1–2 years of experience in IT support or related roles (fresh graduates with strong technical foundat...