Job Description
Join us as the Director of Technical Operations, a key IT leadership role focused on managing corporate systems. Oversee global IT operations across New York and Pune to enhance employee productivity.
In this senior position, you will lead IT operations with a focus on helpdesk, hardware management, and corporate systems administration. You will train and develop IT teams while enforcing service standards and collaboration across global locations. This role requires a leader with a strong service-oriented mindset and the ability to implement strategic improvements in IT operations.
Key Responsibilities:
• Develop and mentor IT operations teams globally
• Manage helpdesk operation SLA and performance
• Oversee employee hardware and asset management
• Ensure effective corporate systems administration
• Facilitate cross-functional technology solutions
Requirements:
• 15+ years in IT operations and management
• Proven experience with geographically distributed...
In this senior position, you will lead IT operations with a focus on helpdesk, hardware management, and corporate systems administration. You will train and develop IT teams while enforcing service standards and collaboration across global locations. This role requires a leader with a strong service-oriented mindset and the ability to implement strategic improvements in IT operations.
Key Responsibilities:
• Develop and mentor IT operations teams globally
• Manage helpdesk operation SLA and performance
• Oversee employee hardware and asset management
• Ensure effective corporate systems administration
• Facilitate cross-functional technology solutions
Requirements:
• 15+ years in IT operations and management
• Proven experience with geographically distributed...
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