IT Operations Manager

• Immediate Start
• Oniste Sydney Offices
• PR or Australian Ciitzens

IT Operations Manager

Lead IT Services, Infrastructure & Security

Join a dynamic, asset-intensive organisation where you'll take ownership of IT operations, service management, infrastructure, and cybersecurity. This is a hands-on leadership role managing both internal and outsourced support teams while driving service excellence and continuous improvement.
Key Responsibilities

• Lead IT Infrastructure, Desktop Support, Networks, Azure, M365 and Cisco environments.
• Manage IT Service Management processes including Helpdesk, Incident, Problem, Change, Asset and Vendor Management.
• Drive cybersecurity, risk management, business continuity and disaster recovery initiatives.
• Oversee hardware procurement, vendor relationships and technology lifecycle management.
• Develop and maintain IT policies, pro...