Job Description
Job Description
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IT Support Engineer | Bromsgrove | £35,000
Oscar Technology has partnered exclusively with a leading MSP near Bromsgrove to recruit for a skilled IT Support Engineer (with field duties) to join their team.
Job Description
As an IT Support Engineer, you will play a crucial role in the company's effective delivery of the support services. For this role in particular, we are building a dedicated support team for a brand new customer... so it's a great opportunity to get involved from the beginning with a lot of project work!
Responsibilities Include:
- Monitoring & dealing with issues raised in the logging system and directly through the phone.
- Providing 2nd line support for IT incidents and requests, ensuring timely resolution and user satisfaction.
- Perform necessary, routine maintenance and updates to ap...
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