IT SUPPORT

Key Responsibilities:

• Hardware and Software Selection & Procurement
• Research and Identify: Acquire necessary hardware (servers, workstations, networking equipment) and software licences to support the operation processes by staying updated on the latest technologies

Create PR (Purchase Requisition):

• Gather information, ensure accuracy of information based on user requirements and follow internal procedures.

System Maintenance and Security

• Conduct regular maintenance to ensure smooth operation of the IT infrastructure. With regular maintenance of servers, workstations, and the network implementing security measures to protect against cyber threats and performing data backups to ensure disaster recovery

User Support

• Technical support: Address user issues faced with their computers, software, and netw...