Job Description


The Opportunity

Are you early in your IT Support career and looking for an environment that will genuinely support your development?

We're partnering with a well-established Australian organisation who are seeking a proactive and customer-focused IT Support Officer to join a growing and dynamic organisation. This role is ideal for someone who enjoys solving technical problems, supporting end users, and contributing to the smooth operation of business technology systems.

Working as part of a collaborative team, you will provide first and second-level technical support across a range of hardware, software, and business applications while delivering an exceptional customer experience.

Key Responsibilities

  • Provide technical support to internal users via phone, email, and in person.
  • Troubleshoot and resolve hardware, software, network, and system issues.
  • Set up, configure, and maintain desktops, laptops, mobile d...

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