IT Support Specialist

IT Support Specialist

At Smith and Long, our reputation is built on power and precision—not just in the field, but in how we maintain the digital backbone that keeps our operations running smoothly.

We are looking for an IT Support Specialist who is a dual‑threat: a technical troubleshooter who can rapidly resolve complex hardware and software issues, and a patient, user‑focused communicator who serves as the friendly face of our IT support.

This isn’t just a “ticket‑closing” job. This is a high‑impact role where you are the first line of defense for our technical infrastructure and the architect of smooth day‑to‑day user experiences across our entire team. You ensure our 500+ person team stays securely connected, our critical engineering software runs without a hitch, and new hires are set up for success on day one.

If you crave variety, take pride in mastering complex technology ecosystems, and love helping people succeed, you’ve found your hom...