IT Support Specialist

General Statement of Responsibilities

To maintain technology and network equipment in operating condition and assists in resolving software application problems.

Principal Duties

• Assists with troubleshooting, planning for and the installation of technology equipment, network equipment, and user applications
• Monitors, configures, maintains and repairs technology and network equipment
• Maintains and documents work records and files
• Assists with the technology and network equipment inventory
• Transports equipment, supplies and materials to appropriate job sites
• Assists in user training and information updates for network users
• Performs other duties as assigned

Knowledge and Skills Required

Knowledge:

• Knowledge of computers, operating systems and networks
• Knowledge of technology equipment used in educational settings
• Knowledge...