IT Support Technician Field Services

Prequel is seeking an IT Field Support Technician for a contract-to-hire opportunity with a well-established organization in the Canton, Ohio area. This role is ideal for someone early in their IT career who enjoys hands-on technical support, working directly with end users, and being out in the field supporting multiple locations.

This position supports a regional branch network across Northeast Ohio, with occasional backup support in the Columbus region.

What You'll Do

• Provide hands-on support for desktops, laptops, printers, network hardware, and business applications
• Troubleshoot and resolve technical issues for branch and office end users
• Support installation, setup, and replacement of devices across multiple locations
• Assist with rollouts of new or upgraded hardware and software
• Partner with internal IT team members on troubleshooting, projects, and process improvements
• Comple...