Job Description
Enhance WSP's tech environment as an IT Support Technician at their headquarters, providing crucial on-site support during weekdays. Utilize your skills to keep technology running smoothly and efficiently.
This is a dynamic role for experienced IT support professionals who thrive in engaging environments. You'll be responsible for troubleshooting incidents, supporting users, and managing IT assets. Strong relationships with staff and end-users will be key, ensuring effective communication and resolution of IT challenges. This role emphasizes your dual language skills and technical expertise.
Key Responsibilities:
• Monitor and resolve IT service requests efficiently
• Collaborate with teams to maintain infrastructure equipment
• Prepare and replace workstations for optimal performance
• Assist with complex incident resolutions alongside IT admins
• Lead training sessions for new employees on IT systems
Requirements:
• Minimum 2 years as Level 2 IT Support Tec...
This is a dynamic role for experienced IT support professionals who thrive in engaging environments. You'll be responsible for troubleshooting incidents, supporting users, and managing IT assets. Strong relationships with staff and end-users will be key, ensuring effective communication and resolution of IT challenges. This role emphasizes your dual language skills and technical expertise.
Key Responsibilities:
• Monitor and resolve IT service requests efficiently
• Collaborate with teams to maintain infrastructure equipment
• Prepare and replace workstations for optimal performance
• Assist with complex incident resolutions alongside IT admins
• Lead training sessions for new employees on IT systems
Requirements:
• Minimum 2 years as Level 2 IT Support Tec...
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