Job Description

Overview

Provide technical support for hardware and software issues. Assist users in troubleshooting and resolving IT-related problems. Manage and maintain IT infrastructure components. Document and track support requests using a ticketing system. Collaborate with other IT staff to enhance system performance and security.

Responsibilities

  • Provide technical support for hardware and software issues.
  • Assist users in troubleshooting and resolving IT-related problems.
  • Manage and maintain IT infrastructure components.
  • Document and track support requests using a ticketing system.
  • Collaborate with other IT staff to enhance system performance and security.

Requirements

  • Educational Qualifications: High School Diploma or equivalent
  • Experience Level: 1-3 years of relevant experience
  • Skills and Competencies: Proficiency in SQL; strong problem-solving skills
  • R...

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