IT Technician

A leading consulting engineering firm is looking for an IT Technician to join their team in Cape Town, WC.

Responsibilities

• Provide first-line and high-level support for desktop hardware, software, and peripherals.
• Maintain a comprehensive data backup system and ensure effective data loss control.
• Manage and support Microsoft Active Directory for user and computer accounts.
• Assist with LAN and Wi-Fi network support to minimise downtime.
• Perform desktop and laptop imaging, software installations, and patch management.
• Ensure all systems are protected against viruses and that antivirus definitions are up to date.
• Support end-user applications including Microsoft Office Suite and AutoCAD (basic level).
• Maintain accurate hardware and software inventory records.
• Respond to IT support tickets in a timely and professional manner.
• Assist with email client support (Exchange en...